Anthem Hack Assistance Page

UPDATE: Due to a large number of scam phishing emails related to the Anthem hack, Anthem has announced that it will not use email or telephone to communicate with customers regarding the data breach. Emails targeting Anthem customers may encourage recipients to click on a link to receive a free year of credit card protection or offer other information regarding the breach, but are actually attempts to gain access to a user’s computer and/or personal and financial information. Anthem says whether you are a customer or not, you should not click on links or open attachments in emails claiming to be from Anthem.”

Anthem, Virginia’s largest health insurer and the provider serving state and federal employees and retirees, announced that hackers recently gained access to up to 80 million customer names, birthdates, Social Security numbers, mail and email addresses, employment and income information. Anthem reportedly is working with federal officials to determine who is behind the attack, and the extent of the data breach.

If you are a current or former Anthem member who believes that your information may have been accessed, Anthem will notify you individually.

Anthem has established a website,, where members can access information about the breach. There is also a toll-free number for current and former Anthem members to call, 877-263-7995.

Helpful information on protecting your identity and recognizing the warning signs of identity theft is available at the Federal Trade Commission website here.

If you have been notified by Anthem that your information has been compromised and if you have issues or concerns please use the form below to send your questions, comments or concerns related to the Anthem hack.

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Roanoke Times: 3.77 million Virginians' personal information stolen during Anthem cyber attack

Health insurer Anthem said on Wednesday that personal information for 3.77 million Virginians was accessed during a recent cyber attack.

This is the first report by Anthem as to how many of its 80 million current and former subscribers live in Virginia and are affected by the theft of personal information.  Anthem said its investigation shows the hackers stole member names, health ID numbers, dates of birth, Social Security numbers, addresses, phone numbers, email addresses and employment information, including income data. It does not appear so far that credit card and banking information or confidential health information was compromised.

The Virginia consumers were covered under Anthem’s associated health plans or under other Blue Cross and Blue Shield plans working with Anthem, including Anthem Blue Cross and Blue Shield in Virginia.

Anthem will send letters to all affected members informing them as to how to access free identity protection services.  Anthem customers do not need to wait for the letter and can access the services now through or by calling 877-263-7995.