General Questions About the U.S. Department of State

General Questions About the U.S. Department of State

VISAS (Immigrant and Nonimmigrant)

How do I apply for a visa?
All of the Visa Application Forms are located at For any questions about visas, please visit


What is the status of my passport?

You can check your application status online or by phone. By phone please call the National Passport Information Center at 1-877-487-2778 or 1-888-874-7793 (TDD/TTY) to speak to a Customer Service Representative (Se habla español)

To check your passport application status online, visit the Department of State’s website, and their passport database here:

I have a life or death emergency overseas and need a passport. What should I do?

Life or Death Emergencies involve serious illness, injury, or death in your immediate family that require you to travel within 24-48 hours to a country that requires a passport. Customers must appear in person at a passport agency for emergency service and documentation of the emergency may be requested.

Please call the National Passport Information Center at 1-877-487-2778 (TTY/TDD 1-888-874-7793) to schedule an appointment at the nearest Passport Agency. If you have a life or death travel emergency outside of normal business hours, please call (202) 647-4000.

If you continue to experience concerns please contact my Roanoke Office at 540-857-2676 and ask to speak with a passport specialist.

For other Passport related questions you may visit

Additional Resources:

Can’t find the answer? If you have additional questions or need further assistance, please contact our Roanoke office at 540-857-2676.