Press Releases

WASHINGTON – U.S. Sens. Mark R. Warner (D-VA) and Sheldon Whitehouse (D-RI), both members of the Senate Finance Committee, sent a letter to Drug Enforcement Administration (DEA) Administrator Terry Cole urging the DEA to extend telemedicine flexibilities for prescribing controlled substances. The current flexibilities, which have been critical in connecting individuals in rural and underserved communities with access to essential medications, are set to expire December 31, 2025.

“We write to urge the Drug Enforcement Administration (DEA) to act quickly and extend critical flexibilities for telemedicine prescribing of controlled substances that were first put in place during the COVID-19 Public Health Emergency,” wrote the senators. “These policies ensure individuals can successfully access medical treatment via telehealth, and for many—including those with substance use disorder—these flexibilities have been life-saving.”

The senators continued, “Telemedicine has been instrumental in expanding access to health care, supporting those with the greatest need and bridging the divide between patients and providers, especially for individuals in rural and under-resourced areas. The flexibility afforded by telemedicine has been particularly important in providing access to essential medications, including those for mental health conditions, substance use disorders, and chronic illnesses.”

The senators highlighted that without continued telemedicine flexibilities, millions of Americans could lose access to essential health services, including mental and behavioral health care.

“Americans face barriers to accessing mental health and substance use disorder treatment services, particularly in rural and under-resourced communities. As of August 2024, more than one third of the U.S. population, or 122 million individuals, live in a Mental Health Professional Shortage Area, as determined by an insufficient psychiatrist-to-population ratio. Rural areas face additional provider shortages, with many lacking access to psychologists, clinical social workers, and other types of providers. These challenges underscore the importance of maintaining flexibilities that increase access to treatment and services. Telemedicine flexibilities have ensured that patients receive timely and necessary care, at a time and location that is convenient for them,” added the senators.

These telemedicine flexibilities were made possible by the COVID-19 Public Health Emergency, which allowed for an exception to the in-person medical evaluation requirement under the Ryan Haight Online Pharmacy Consumer Protection Act, legislation regulating the online prescription of controlled substances. The DEA has previously recognized the life-saving success of telemedicine flexibilities for prescribing controlled substances and since January 2020, has extended these temporary flexibilities three times.

Sen. Warner has been a longtime advocate for increased access to telehealth services, emphasizing that consistent, uninterrupted access to providers is fundamental to managing chronic conditions, supporting mental health, preventing small health issues from becoming crises, and modernizing our health system. He is an original co-author of the CONNECT for Health Act, which seeks to expand the coverage of telehealth services through Medicare, make COVID-19 telehealth flexibilities permanent, and make it easier for patients to safely connect with their doctors. He also previously wrote to both the Biden and Trump administrations urging the DEA to finalize regulations that allow doctors to prescribe controlled substances through telehealth. At the height of the COVID-19 crisis, Sen. Warner sent a letter to Senate leadership calling for the permanent expansion of access to telehealth services. In September 2023, Sen. Warner led bipartisan partners to share serious concerns about an earlier version of DEA’s proposed rule, which would also have seriously curtailed access to prescriptions through telemedicine.

In October 2025, Sens. Warner and Whitehouse reintroduced the bipartisan Telehealth Response for E-prescribing Addiction Therapy Services (TREATS) Act, which addresses regulatory hurdles to accessing telehealth services. In 2018, Sen. Warner included a provision to expand financial coverage for virtual substance use treatment in the Opioid Crisis Response Act of 2018. In 2003, then-Gov. Warner expanded Medicaid coverage for telemedicine statewide, including evaluation and management visits, a range of individual psychotherapies, the full range of consultations, and some clinical services, including in cardiology and obstetrics. Coverage was also expanded to include non-physician providers. Among other benefits, the telehealth expansion allowed individuals in medically underserved and remote areas of Virginia to access quality specialty care that isn’t always available at home.

The full letter is available here.

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* High-quality photographs of Sen. Mark R. Warner are available for download here *

Photos may be used online and in print, and can be attributed to ‘The Office of Sen. Mark R. Warner’

Washington – U.S. Sen. Mark R. Warner (D-VA) joined Ranking Member of the Senate Finance Committee Ron Wyden (D-OR), Senate Democratic Leader Chuck Schumer (D-NY), and the 12 other Democrats on the Senate Finance Committee in demanding answers about the Trump administration’s reported plans to weaponize the Internal Revenue Service (IRS) criminal-investigative division in an attack on the free speech rights of progressive individuals and groups the President sees as opponents. The senators noted that politically motivated interference in the administration of tax law is prohibited under federal law and can result in criminal penalties, including incarceration. They sought to learn who has directed and participated in this IRS weaponization, what changes the Administration intends to make to IRS policy, and what individuals and groups the Administration is targeting as part of this abusive, illegal weaponization scheme.

“Federal law prohibits political interference with the administration of tax laws and bars the President, Vice President, White House staff, and all Cabinet-level officials except for the Attorney General from requesting investigations into specific taxpayers,” the senators wrote. “Any effort to weaponize the IRS against President Trump’s perceived enemies is against the law, an abuse of power, and a threat to the integrity of our democratic institutions. [The IRS] cannot be the President’s political attack dog. You must immediately end all attempts to politicize the agency, including attempts to use the agency to attack Americans with different political views.”

The senators’ letter asked the following of Treasury Secretary and Acting IRS Commissioner Scott Bessent as well as Gary Shapley, deputy chief of the IRS Criminal Investigation division:

  1. Describe the exact changes that have been made to the structure and operations of IRS-CI since January 20, 2025, and other planned or anticipated changes, including the timeline for implementation of future changes.
    1. Provide copies of all memoranda, briefing material, or other documents describing the changes or implementing the changes.
    2. Describe any changes or directions to deviate from Part 9, Criminal Investigations, of the Internal Revenue Manual.
    3. Identify all executive-level officials whose approval was or will be required to implement the changes.
    4. Identify all officials who were involved in the decision making process, including Treasury and White House officials.
  2. Secretary Bessent, is it correct that President Trump directed you to identify financial networks which he says are fomenting political violence?
    1. Did he or any of his advisors name any individuals or groups which he believes to be involved in such networks? Please provide a list of any individuals or groups named in this context.
    2. If so, provide the criteria, and legal basis for such criteria, which the IRS would use to determine whether a group is “fomenting political violence.”
  3. Is it correct that one or more officials have “drawn up a list of potential targets that includes major Democratic donors?”  
    1. Please describe the process by which the list was developed, including the identity of all personnel who contributed names to the list and all input provided from the White House and Treasury (excluding the IRS).
    2. Provide a list of all “targets” on this list.
    3. Provide the criteria being used to determine who should be targeted by this effort.
    4. Provide a list of each person involved in development of this list, including, but not limited to, Treasury personnel and any IRS employees that are also acting as staff or advisors to the Treasury Department and vice-versa.
    5. It has been reported that a report created by Capital Research Center has been used as a basis for accusing the Open Society Foundations of supporting groups that commit acts of terrorism or extremist violence. However, the president of Capital Research Center, Scott Walter, has acknowledged that his organization’s report made no such conclusion.   Has this report, or any other report produced by the Capital Research Center, been used to identify “targets” for IRS personnel to investigate?
  4. Is it true that Mr. Shapley “has told people that he is going to replace Guy Ficco, the chief of the investigative unit, who has been at the agency for decades.”? 
    1. If so, who will be involved in this decision? 
    2. Have you made—or are you planning to make—any other personnel changes at IRS-CI? Please describe those changes.
  5. Is it true that Mr. Shapley is proposing changes to the rules on how IRS criminal probes are conducted including reducing the role of chief counsel attorneys?  If so, describe the proposed changes in detail, including any changes or deviations from the procedures and processes in Part 38, Chief Counsel Directives Manual – Criminal Tax.
  6. Have you consulted with career Treasury and/or IRS legal counsel on any changes to IRS-CI, and, if so, please provide the feedback you received including any legal opinions regarding these changes?
  7. Please confirm that you will fully cooperate with all investigations of this issue by any member of this Committee, TIGTA, the Treasury Inspector General, and GAO, or other oversight bodies?
  8. Secretary Bessent, given that your personal and professional history with George Soros is the source of much of your own personal fortune, will you commit to recusing yourself from any matters related to him or his organizations? 

Full text of the letter is available here.

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Committee Democrats to Crapo: “We have a responsibility to ensure SSA protects Americans’ data and provides quality customer service to the over 72 million Americans who rely on these benefits.”

Text of the Letter (PDF)

WASHINGTON – U.S. Sen. Mark R. Warner (D-VA) joined Senate Finance Committee Ranking Member Ron Wyden (D-OR) and Finance Committee Democrats in calling for an immediate hearing to investigate the customer service issues at the Social Security Administration (SSA) – including exposing millions of Americans’ personal information that could have resulted in the largest data breach in modern history.

“As one of the nation’s most popular and effective programs, Social Security provides a foundation of income on which workers can build for their retirement, as well as valuable insurance protection against unexpected hardship. Failing to investigate SSA and hold Commissioner Bisignano accountable for keeping his promise to protect America’s data and improve SSA is an abdication of our oversight responsibility and a disservice to our constituents who sent us to Congress to protect this bedrock program,” the senators wrote to Senate Finance Committee Chairman Mike Crapo (R-ID).  

In March, the senators demanded a committee hearing in light of reports that the Department of Government Efficiency (DOGE) had unfettered access to sensitive information, slashed its workforce, among other drastic changes that impede Americans’ ability to access their hard earned benefits. Since Social Security Administration Commissioner Frank Bisignano took office, the senators have raised the alarm as the agency has made the following changes:

  1. Giving DOGE the greenlight to transfer Americans’ Social Security information into an unsecure cloud server that could be compromised anytime by foreign agents or hackers. According to a SSA whistleblower, the agency repeatedly ignored or even violated federal privacy laws at the whims of pleasing DOGE.
  2. Weaponizing SSA data to serve Donald Trump’s dangerous political agenda, including falsely declaring more than 6,3000 immigrants as dead to make them self deport. The agency has unconstitutionally manipulated and undermined its data to attack a small population’s earned Social Security benefits.
  3. Injecting chaos into SSA phone systems by slashing its workforce and diverting 2,000 field office staff from their responsibility of answering calls to provide quality customer service. Many applicants are already waiting over a month just to get an appointment in their local field office, and now they have to wait even longer for their benefit claims to be processed.
  4. Misleading the American people on SSA’s performance to falsely promote Trump and Bisignano’s narrative that customer service has never been better. SSA is cherry-picking misleading performance metrics every month to prop up the Trump administration’s dangerous agenda.

The text of the letter can be found here.

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BROADCAST-QUALITY VIDEO  IS AVAILABLE HERE

WASHINGTON – At a hearing of the Senate Finance Committee, U.S. Sen. Mark R. Warner (D-VA) pressed Secretary of Health and Human Services Robert F. Kennedy Jr. on his failure to acknowledge basic facts about the COVID-19 pandemic and raised urgent concerns about the future of community health centers and rural hospitals following the massive Medicaid cuts in President Trump’s Big Ugly Bill.

Warner expressed disbelief that Kennedy, after eight months in office, could not answer how many Americans died from COVID or whether vaccines saved lives.

“Mr. Chairman, the Secretary of Health and Human Services doesn’t know how many Americans died from COVID. He doesn’t know if the vaccine helped prevent any deaths. And you are sitting as Secretary of Health and Human Services? How can you be that ignorant?” Warner said.

Warner pressed Kennedy to support solutions to improve rural health care, including his legislation to raise the Medicare area wage index to better reimburse rural hospitals, and a bill with Sen. Ron Wyden (D-OR) to require safeguards before hospitals can eliminate obstetric services. Kennedy ultimately pledged to work with Warner on both proposals.

“Americans want to get healthier, but they also don’t want their basic health care removed,” Warner concluded, inviting Kennedy to join him at a Virginia community health center to hear directly from patients and providers.

A transcript of their exchange follows.

WARNER: Mr. Secretary, I agree with a lot of my colleagues' statements. I actually had hoped, even though I didn't support you – I thought taking on chronic illnesses was going to be important.

I've got two kids, as we discussed when you met, that have chronic illnesses. I'm not sure that the focus on red dye and seed oils are going to fully solve that problem.

KENNEDY: Of course they won't.

WARNER: I would say this: that seems where your emphasis is.

I want to go back to just, again, some basic facts. Do you accept the fact that a million Americans died from COVID?

KENNEDY: I don't know how many died.

WARNER: You're the Secretary of Health and Human Services. You don't have any idea how many Americans died from COVID?

KENNEDY: I don't think anybody knows that because the… there was so much data chaos coming out of the CDC and there were so many –

WARNER: You don't know the answer of how many Americans died from COVID?

This is the Secretary of Health and Human Services.

Do you think the vaccine did anything to prevent additional deaths?

KENNEDY: Again, I would like to see the data and talk about the data. I’m not fully –

WARNER: You've had this job for eight months and you don't know the data about whether the vaccine saved lives?

KENNEDY: And that's the problem is that they didn't have the data. The data by the Biden administration is absolutely dismal. It was chaos.

WARNER: Who is politicizing? You're saying the Biden administration politicized all the data? Go back to what Senator Cantwell just said, go to the Trump Surgeon General –

KENNEDY: They fired Dr. Grubb, they fired all the people who questioned the orthodoxy. They fired Dr. Gruber, Dr. Krause.

WARNER: Mr. Chairman, the Secretary of Health and Human Services doesn't know how many Americans died from COVID. He doesn't know if the vaccine helped prevent any deaths.

And you are sitting as Secretary of Health and Human Services? How can you be that ignorant?

Like, you know, I remember when we went to the hearing with you, I asked you about community health centers. You didn't know what role they play.

I've been visiting community health –  I'm glad you've got to one, I think in April.

I tell you what. What I hear from community health centers, they are terrified, with all due respect to my good friend the chairman, of the Big Awful Bill, because they are going to lose health care across the board. They already live in food deserts. They can't get to a nutritionist because Medicaid doesn't do enough reimbursement.

If you're going to want Americans to get healthier, shouldn't they have access to nutritionists? Should they have access to good science about healthy food?

KENNEDY: Absolutely.

WARNER: Well, then how is that going to happen with the Medicaid cuts that are taking place?

KENNEDY: There are no cuts to Medicaid.

WARNER: Sir, that is an absurd –  there is not a single –  to my Republican colleagues, there's not a single study that does not – and I can tell you, I was in Franklin, Virginia a couple of days ago. The rural hospital is going to close. The hospital system was so afraid they wouldn't even let me have the meeting there, but that rural hospital is going to close.

And they are looking for where those folks are going to go. I mean, you're supposed to be doing health care policy, not being the doctor in residence for all of America. I hope – I can only say, I'm still going to trust my doctor rather than your health advice. And, obviously, Tom Cotton's going to –  who knows who he's going to trust?

But let me – let me go back to policy for a couple – so maybe we can lower the temperature a little bit. I had a bipartisan bill that would be a systemic fix, not a vote-buying mechanism, when Medicaid's getting cut, than what was put in on the rural hospitals. One of the things we could do, Mr. Secretary, is make sure that the folks who work in rural hospitals get an 80 percent reimbursement of what folks get in more urban centers. Would you support that legislation?

KENNEDY: The – are you talking about the area wage index?

WARNER: I'm talking about the area wage index and moving that up to 80 percent so there is, actually, the ability to get rural providers...

KENNEDY: Yeah. President Trump supports that, and we support that.

WARNER: Do you support – do you support – good. So you will work with us to get that passed?

KENNEDY: Yes, Senator. I – I (inaudible)...

WARNER: That will increase costs for both Medicaid and Medicare. So you are committed to that? I appreciate that.

What about, Senator Wyden and I have got a bill – because across America...

KENNEDY: What about what?

WARNER: ... hospitals are shutting down on their ob/gyn services. Try to have a baby – I don't know about all of my other friends' states, but in Southside Virginia, you can't find a hospital. Will you work with us to make sure that before ob/gyn services are taken out of a rural hospital, there has to be a process and procedure?

KENNEDY: I'm happy to work with you on that, Senator, meet with you and – and see if we can work with you on it. I don't know exactly what the issue is.

WARNER: Well, hold it, again. A secretary of health and human services who has said he doesn't know how many people died from COVID, doesn't know if the vaccine saved lives, doesn't understand the issue of ob/gyn...

KENNEDY: I – I didn't know if it saved a mil – (inaudible) if it saved a million lives.

WARNER: Ob/gyn doctors are fleeing rural America because they can't afford it. And with the cuts that are coming up, it's going to be exponentially worse. I would invite you, sir, to come with me to a community health center in Virginia and hear what is on people's minds.

They want to get healthier? Absolutely. Count me in. But they also don't want their basic healthcare removed.

Thank you, Mr. Chairman.

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WASHINGTON – Today, U.S. Sen. Mark R. Warner (D-VA), a member of the Senate Finance Committee and co-chair of the Senate Cybersecurity Caucus, introduced the Health Care Cybersecurity Improvement Act of 2024, legislation that would allow for advance and accelerated payments to health care providers in the event of a cyber incident, as long as they and their vendors meet minimum cybersecurity standards. The legislation follows a ransomware attack on Change Healthcare that has paralyzed billing services for providers nationwide, leaving many in danger of becoming financially insolvent.

“I’ve been sounding the alarm about cybersecurity in the health care sector for some time. It was only a matter of time before we saw a major attack that disrupted the ability to care for patients nationwide,” said Sen. Warner. “The recent hack of Change Healthcare is a reminder that the entire health care industry is vulnerable and needs to step up its game. This legislation would provide some important financial incentives for providers and vendors to do so.” 

In rare situations, Medicare Part A providers (such as acute care hospitals, skilled nursing facilities, and other inpatient care facilities) and Part B suppliers (including physicians, nonphysician practitioners, durable medical equipment suppliers, and others who furnish outpatient services) can face cash flow challenges due to specified circumstances beyond their control (for instance, during the COVID-19 pandemic.) Since the 1980s, the Centers for Medicare & Medicaid Services (CMS) has provided temporary financial relief to participants in these programs through Accelerated and Advance Payment (AAP) programs, during which these providers and suppliers receive advance payments from the federal government that are later recovered by withholding payment for subsequent claims.

The Health Care Cybersecurity Improvement Act of 2024 would modify the existing Medicare Hospital Accelerated Payment Program and the Medicare Part B Advance Payment Program by:

  • Requiring the Secretary to determine if the need for payments results from a cyber incident;
  • If it does, requiring the health care provider receiving the payment to meet minimum cybersecurity standards, as determined by the Secretary, to be eligible; and
  • If a provider’s intermediary was the target of the incident, the intermediary must also meet minimum cybersecurity standards, as determined by the Secretary, for the provider to receive the payments.

These provisions would go into effect two years from the date of enactment. A copy of the bill text is available here. 

In 2022, Sen. Warner authored “Cybersecurity is Patient Safety,” a policy options paper, outlining current cybersecurity threats facing health care providers and systems and offering for discussion a series of policy solutions to improve cybersecurity across the industry.  Since publishing, Sen. Warner has launched the Health Care Cybersecurity Working Group with a bipartisan group of colleagues to examine and propose potential legislative solutions to strengthen cybersecurity in the health care and public health sector.

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WASHINGTON —Today, U.S. Sen. Mark R. Warner (D-VA), member of the Senate Finance Committee, released the following statement after the House voted in favor of a $78 billion tax package that would expand the Child Tax Credit and dramatically cut child poverty in the United States: 

“I am encouraged by today’s House passage of a bipartisan tax bill that would lift nearly half a million U.S. children out of poverty. As we saw during the pandemic, expanding the Child Tax Credit is a tried-and-true way to give struggling families a meaningful boost and help put food in the mouths of needy children. Especially now, with tax season around the corner, this legislation could provide near-immediate breathing room for millions of working families who live paycheck to paycheck – but only if the Senate acts quickly. As this bill makes its way to the Senate, I look forward to working with my colleagues on both sides of the aisle to deliver for American families.”

This legislation, as passed by the House, would benefit 16 million children in the U.S., lifting as many as 400,000 children above the poverty line in the first year alone and continuing to reduce poverty for the families of about 5 million additional children over time. 

Currently, the Child Tax Credit allows families up to $2,000 in tax credits per child. However, many families – especially poor families who need the program the most – do not make enough to reap the full tax deduction benefit. This bill would expand the Child Tax Credit by allowing families to reap the full credit as long as they continue to meet the minimum income threshold of $2,500 per year. It would also ensure that the Child Tax Credit can keep up with inflation. This legislation would help pick up where the nation left off at the end 2021, when a similar COVID-era expansion of the Child Tax Credit expired. 

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WASHINGTON — U.S. Sens. Mark R. Warner (D-VA) and John Kennedy (R-LA), both members of the Senate Committee on Banking, Housing, and Urban Affairs, introduced the Financial Artificial Intelligence Risk Reduction Act, bipartisan legislation to require financial regulators to address uses of AI-generated content that could disrupt financial markets.

“AI has tremendous potential but also enormous disruptive power across a variety of fields and industries – perhaps none more so than our financial markets,” said Sen. Warner, a former business executive and venture capitalist. “The time to address those vulnerabilities is now.”

“AI is moving quickly, and our laws should do the same to prevent AI manipulation from rattling our financial markets. Our bill would help ensure that AI threats do not put Americans’ investments and retirement dreams at risk,” Sen. Kennedy said.

The legislation requires the Financial Stability Oversight Council (FSOC) to coordinate financial regulators’ response to threats to the stability of the markets posed by AI, including the use of “deepfakes” by malign actors and other practices associated with the use of AI tools that could undermine the financial system, such as trading algorithms. The legislation also requires FSOC to identify gaps in existing regulations, guidance, and exam standards that could hinder effective responses to AI threats, and implement specific recommendations to address those gaps.

In response to the potential magnitude of the threat, the Financial Artificial Intelligence Risk Reduction Act would also provide for treble penalties when AI is used in violations of Securities and Exchange Commission (SEC) rules, including acts of market manipulation and fraud. The legislation also makes clear that anyone who uses an AI model is responsible for making sure that everything that model does complies with all securities laws.

The legislation also provides the National Credit Union Administration (NCUA) and Federal Housing Finance Agency (FHFA) with the authority necessary to oversee AI service providers, similar to the authority the other financial regulators have had for decades.

A copy of the legislation is available here.

 

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WASHINGTON, D.C. – Today, U.S. Senators Mark R. Warner and Tim Kaine applauded the announcement that all 10 drug manufacturers whose drugs were selected for price negotiation with Medicare have agreed to participate in the Inflation Reduction Act’s Medicare Drug Price Negotiation Program. The Inflation Reduction Act, which the senators helped pass last year, allows the Centers for Medicare and Medicaid Services’ (CMS) to negotiate prescription drug prices for the first time in history, which will help lower costs for millions of Americans. 

In August, CMS announced the first 10 drugs covered under Medicare Part D—among the costliest for the Medicare program without generic competition—that will be eligible for the program. The drug manufacturers had until October 1 to decide whether to participate in negotiations or face penalties. Nationwide, Medicare enrollees covered under Part D paid a total of $3.4 billion in out-of-pocket costs in 2022 for these 10 drugs. In Virginia, Medicare Part D enrollees have more than 193,000 active prescriptions for these 10 medications. 

“Too many Americans aren’t able to afford the medications they need, and that’s why we fought to include a provision in the Inflation Reduction Act to allow Medicare to negotiate prescription drug prices,” said the senators. “Today’s announcement that all 10 drug manufacturers will participate in the Inflation Reduction Act’s drug price negotiation program is a positive step towards lowering prescription drug costs for millions of seniors. We’re glad that the program continues to progress and look forward to seeing its full impacts in the years ahead.”

Under the law, CMS will negotiate directly with drug companies, and the first set of negotiated prices will go into effect on January 1, 2026. CMS will then select up to 15 more Part D drugs eligible for negotiation for 2027 and will continue to build on this progress in subsequent years by negotiating prices of more prescription drugs. The Congressional Budget Office (CBO) has estimated that the drug price negotiation program will lower Medicare spending by $98.5 billion over 10 years.

Warner and Kaine have championed policies to lower the cost of prescription drugs and long fought to allow CMS and to negotiate drug prices for those on Medicare. The senators repeatedly introduced legislation to allow Medicare to negotiate the best price of prescription drugs for seniors enrolled in Medicare Part D. Additionally, Warner, a member of the Senate Finance Committee, helped author the Modernizing and Ensuring PBM Accountability (MEPA) Act, bipartisan legislation approved by the Committee in July 2023 to help address rising prescription drug prices by regulating the middlemen who manage prescription drug benefits on behalf of health insurers and which included key provisions authored by Warner. 

Kaine, a member of the Senate Health, Education, Labor, & Pensions (HELP) Committee, previously introduced legislation that would allow Medicare to negotiate drug prices for Medicare Exchange plans, created under his Medicare-X Choice Act, and the Medicare Part D program. In May 2019, he gave a speech on the Senate floor highlighting stories from Virginians from Martinsville, Norfolk, Arlington, and Virginia Beach who have been hurt by the high cost of prescription drugs and calling for reforms to bring drug prices down. In May 2023, he voted to pass the bipartisan Pharmacy Benefit Manager Reform Act, legislation to lower drug costs, out of the HELP Committee. He has also authored and cosponsored bills to strengthen the pipeline and increase transparency for critical medicines and more efficiently usher drugs to the market by making key improvements to the Food and Drug Administration’s review process for interchangeable biosimilars.

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WASHINGTON – Today, U.S. Sens. Mark R. Warner (D-VA) and John Thune (R-SD) urged the Internal Revenue Service (IRS) to more effectively promote educational assistance programs that would help alleviate the burden of student loan payments. Specifically, the senators are focused on efforts to make employers and employees aware of their Employer Participation in Repayment Act, which allows employers to contribute up to $5,250 tax-free to employees’ student loans annually through 2025.

“This provision within section 127 is a win-win for employers and employees, as it provides a pathway towards student loan debt relief for borrowers and provides employers with another option to recruit and retain talent necessary to grow their businesses,” the senators wrote.

In April of this year, Sen. Warner questioned IRS Commissioner Danny Werfel on the organization’s outreach efforts regarding benefits available to borrowers. During the exchange, Commissioner Werfel committed to devoting significant efforts to making taxpayers aware of these benefits. Since then however, little progress has been made to make employers and employees aware of these programs, which would greatly reduce stress of monthly payments for borrowers and help employees retain qualified candidates.  

“During your testimony before the Senate Finance Committee on April 19, 2023, you stated that outreach on section 127, including ensuring that taxpayers are aware of such benefits, is a top priority of the agency,” the senators continued. “However, we have found that resources on educational assistance programs are difficult to locate on the IRS website. Additionally, within these hard-to-find and limited resources, the expansion of the program to include student loan debt as a qualifying tax-free educational expense is not highlighted as new information and the eligibility window is deeply buried. Furthermore, online IRS webinars have failed to adequately promote employer-provided educational assistance programs and call attention to student loan debt payments as a qualifying expense.” 

The senators requested the IRS take a series of steps to better promote these programs and ensure that employers and employees are fully aware of the benefits afforded to them, including that:

  • The IRS host and publish webinars on employer-provided educational assistance programs;
  • The IRS publish new and robust resources to aide employers seeking to take advantage of section 127 benefits;
  • And the IRS communicate expanded section 127 benefits and new resources to employers and employees, including, but not limited to, transmitting this information through IRS e-newsletters for business owners.

Created in 1978 and made permanent in 2012, section 127 of the IRS Code provides a tax benefit allowing employers to contribute up to $5,250 in tax-free annual assistance to employees pursuing continued education. In 2019, with broad bipartisan support, Sens. Warner and Thune introduced the Employer Participation in Repayment Act, legislation that extends this tax-free benefit to employees’ existing student loans. The senators played a key role in extending this provision through 2025 as part of the 2021 government spending package.  

A copy of the letter can be found here and below. 

Dear Commissioner Werfel,

We write to urge the Internal Revenue Service (IRS) to take meaningful steps to effectively promote educational assistance benefits provided under section 127 of the Internal Revenue Code, specifically the temporary provision within the law that allows employers to contribute up to $5,250 tax-free towards their employees’ student loans annually. This provision within section 127 is a win-win for employers and employees, as it provides a pathway towards student loan debt relief for borrowers and provides employers with another option to recruit and retain talent necessary to grow their businesses.

Nationwide, Americans owe more than $1.7 trillion in student loan debt, outstripping credit cards and auto loans as the country’s leading source of non-housing debt. With increased college costs leading to students taking on more debt, the need for innovative solutions to ease the burden of student loan debt is greater than ever. That is why we were pleased to secure passage of our Employer Participation in Repayment Act (EPRA), which reformed educational assistance programs under section 127 to include student loans payments as a qualifying educational expense.

Prior to this change, employers with educational assistance programs could provide their employees with up to $5,250 per year in tax-free benefits for ongoing education purposes (e.g., tuition and fees). The EPRA provision that we championed as part of the CARES Act amended section 127, expanding the $5,250 tax-free, annual benefit to include student loan payments through 2020, with subsequent legislation extending this benefit through 2025. In other words, as a result of this change in the law, employers are provided with an important tool to help their employees pay down outstanding student loan debt.

The modernization of section 127 better meets the needs of today’s workforce, as it not only helps individuals pay down their student loans, but also serves as a unique tool for employers to attract and retain talented employees. Additionally, employer-sponsored student loan repayment under section 127 helps employees get out of debt faster and put more of their hard-earned paycheck towards other necessities. While we were proud to champion this necessary expansion of section 127, as its sunset date approaches we want to make sure that we are maximizing the reach of this important benefit.

According to a 2023 survey of over 4,000 participants representing independent organizations, 48% of respondents indicated that their organization provides undergraduate or graduate tuition assistance. However, only 8% of responding organizations shared that they offer student loan repayment as an educational assistance benefit. This underscores the need for the IRS to use all tools at the agency’s disposal to increase awareness among employers about recent changes to section 127. Furthermore, the IRS should take steps to ensure that employers of all sizes have resources available to them to quickly form an educational assistance program for their workforce.

During your testimony before the Senate Finance Committee on April 19, 2023, you stated that outreach on section 127, including ensuring that taxpayers are aware of such benefits, is a top priority of the agency. However, we have found that resources on educational assistance programs are difficult to locate on the IRS website. Additionally, within these hard-to-find and limited resources, the expansion of the program to include student loan debt as a qualifying tax-free educational expense is not highlighted as new information and the eligibility window is deeply buried. Furthermore, online IRS webinars have failed to adequately promote employer-provided educational assistance programs and call attention to student loan debt payments as a qualifying expense.

To ensure that employers and employees are fully aware of the benefits afforded to them under section 127, we request that you take the following actions:

1)      We request that the IRS host and publish webinars on employer-provided educational assistance programs. Webinars should provide details on student loan debt being a qualifying expense under section 127 and provide participants with the opportunity to engage in a meaningful Q&A session with IRS staff. Furthermore, webinars should be scheduled with adequate notice periods, promoted in conjunction with relevant stakeholders, including industry associations, and published prominently on the agency’s website for future reference.

2)      We request that the IRS publish new and robust resources to aide employers seeking to take advantage of section 127 benefits. These new resources should include a sample written plan for employers to utilize and the addition of a ‘Frequently Asked Questions’ section on employer-provided educational assistance programs to the IRS webpage. These resources should be clearly visible and prominently displayed on the IRS webpage.

3)      Finally, we ask that the IRS communicate expanded section 127 benefits and new resources to employers and employees, including, but not limited to, transmitting this information through IRS e-newsletters for business owners.

We are hopeful that by providing additional resources and informing employers and employees of section 127 benefits, we will address our shared goals of promoting workforce development, improving worker recruitment and retention, and providing much-needed student loan debt relief.

We appreciate your attention to this matter and look forward to your prompt response.

Sincerely,

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WASHINGTON – U.S. Sen. Mark R. Warner (D-VA) today pushed IRS Commissioner Danny Werfel to accelerate processing the backlog of Employee Retention Tax Credit (ERTC) claims. Commissioner Werfel asserted that the IRS is currently processing 20,000 ERTC claims per week, but after further questioning by Sen. Warner, committed to doubling the rate to 40,000 per week, with priority on the oldest claims.

The ERTC was created in response to COVID-19 to incentivize employers to keep their employees on payroll and off unemployment during the height of the pandemic. Virginia small businesses kept those promises to retain their workforce, but years later, due to IRS processing delays, many are still waiting to receive the tax credits they are due.

Sen. Warner has repeatedly raised this issue with the IRS, and today in a hearing of the Senate Finance Committee, he pressed Commissioner Werfel to commit to doubling the rate at which these credits are processed: 

Sen Warner asked, “I want to drill down on two issues… The first is, and this was the call we had in late March, the Employee Retention Tax Credit (ERTC). And one of the things we put in place during COVID, again, a bipartisan piece of legislation, which I think was well intended to make sure that employers kept people on during COVID rather than having to put them on unemployment. As I shared with you, you know, there are a number of businesses in Virginia, and I imagine this is probably the case in other states as well, where there's been a backlog. They can't get clarity. They're not getting these tax credits, which I think they did deserve. And since these are businesses that did, from a policy standpoint, what I think we all thought was the right thing by keeping folks employed during that period. Can you update us on the overall ERTC backlog and where we stand?”

Commissioner Werfel explained the factors that make processing ERTC claims difficult, then said, “The action is that now that filing season has ended, we now expect less of calls coming in, as most people have filed their taxes. And we can redeploy people off the phones and reset them so that we're managing paper. Now, prior to this move of moving people off the phones, we were resolving about 20,000 of these Employee Retention Credits a week and using overtime and any downtime where the phones aren't up, moving people to do it. Like every resource, it's an all-hands-on-deck situation post this filing season. Now that we can reset the staff, I think we can maybe double per week the amount of refund of credits that we're processing. So that's the action that we're taking. And in particular, I want to make sure and I've talked to the team about making sure that we go with the older ones first, like those that have been waiting the longest. So, you know, really focus on if it was received in 2022 or prior because they're still coming in, and under the law they can come in until 2025. So this is a filing that we're going to be dealing with for years, but I think we're going to make progress.”

Sen. Warner said, “That was a great answer, and I also took away the fact that you're going to double per week… How much of the backlog is being taken care of on a weekly basis at this point?”

Commissioner Werfel answered, “20,000 a week.”

Sen. Warner reinforced the answer and asked, “So we can look at 40,000 a week.”

Commissioner Werfel responded, “That's the hope.”

Sen. Warner, “You just said it on the record, so I'm going to be back to you!”

 

Separately, Sen. Warner also pushed Commissioner Werfel in today’s hearing to maximize awareness of the tax benefit created by his bipartisan Employer Participation in Repayment Act, which allows employers to contribute $5,250 tax-free towards their employees’ student loans. The credit has been extended until 2025 and is currently available to help employers retain talent while borrowers pay down their debt.

While questioning Commissioner Werfel, Sen. Warner said, “You know, Section 127 of the code has something that has again been bipartisan, supported for years, which basically, as you're aware, allows an employer to go ahead and send an employee back to school to get additional education. And that additional education up to $5,250 a year goes tax-free to the employee, great retention tool, great ability to get additional skills. One of the things and my friend John Thune and I put a bill in that got broad bipartisan support… that said… shouldn't we also allow those employees who have student debt to go ahead and qualify as well and… pay down that $5,250 a year, tax-free. We had it put in place for a year. It got extended through 2025. It seems like such a no brainer. The take up rate has been not great. What can we do to help further promote? And this is an area where, regardless how we feel about student debt, you know, everybody's kind of all in, and it’s a great retention tool.”

Sen. Warner has consistently pushed for faster processing of outstanding ERTC claims, including during a direct call to Commissioner Werfel in March, and has supported legislation to expand the program. He has also been a tireless advocate to improve IRS customer service and accelerate return times. Sen. Warner strongly supported the Inflation Reduction Act — legislation which provides funding to modernize IRS systems and improve customer service when paying taxes. This will help ensure the IRS has the resources it needs to process tax returns quickly, get rebates to taxpayers faster, and address challenges Virginians have when filing taxes. These investments have improved IRS response rates this tax season from answering two out of every 10 calls to answering nine out of every 10 calls.

Additionally, Sen. Warner has been pressing the IRS to address pandemic-related processing delays for several years. Sen. Warner first raised concerns over backlogs at the IRS in February 2021, as millions of Americans waited for delayed stimulus payments and processing of their tax returns. In January 2022, as the tax filing season opened, Sen. Warner again called on Treasury Secretary Janet Yellen and then-Commissioner Rettig to quickly address reports of unprocessed tax returns for the 2020 filing season. Later that month, Sen. Warner called on the IRS to provide relief for taxpayers amidst the backlog – a request he again reiterated in a bipartisan and bicameral March letter.

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WASHINGTON – U.S. Sens. Mark R. Warner and Tim Kaine (both D-VA) joined a bipartisan group of House and Senate members in a letter to Internal Revenue Service (IRS) Commissioner Charles Rettig reiterating concerns regarding persistent customer services issues within the agency, and urging the IRS to eliminate the ongoing processing delays, improve customer service, extend the suspension of automated notices and collections, and continue making maximum use of overtime and surge teams.

“Since last year, numerous Members of Congress in the House and Senate have sent several letters regarding customer service issues, processing delays, and the outstanding backlog of returns,” wrote the bicameral group of lawmakers to IRS Commissioner Charles Rettig. “Yet, we are writing again to urge the IRS to extend the suspension of automated collections, continue the pause on automated notices, keep its surge teams in place until hiring challenges and processing backlogs are adequately addressed.”

The lawmakers continued, “[W]e believe that the IRS must take additional steps to improve customer service issues, decrease processing delays, and work-down the backlog of paper returns and correspondence by continuing the maximum use of overtime and surge teams, as well as the continued suspension of automated notices and collections—which have been critical in reducing pandemic-related tax return and correspondence backlogs.”

The letter came just before the signing of the Inflation Reduction Act — legislation Sens. Warner and Kaine helped pass in the Senate—which provides funding to modernize IRS systems and improve customer service when paying taxes. This will help ensure the IRS has the resources it needs to process tax returns quickly, get rebates to taxpayers faster, and address challenges Americans have when filing taxes.

Sen. Warner has been pressing the IRS to address pandemic-related processing delays for the last two years. Sen. Warner first raised concerns over backlogs at the IRS in February 2021, as millions of Americans waited for delayed stimulus payments and processing of their tax returns. In January 2022, as the tax filing season opened, Sen. Warner again called on Treasury Secretary Janet Yellen and Commissioner Rettig to quickly address reports of unprocessed tax returns for the 2020 filing season. Later that month, Sens. Warner and Kaine called on the IRS to provide relief for taxpayers amidst the backlog – a request they again reiterated in a bipartisan and bicameral March letter.  

In April of this year Sen. Warner questioned Commissioner Rettig during a Senate Finance Committee hearing about IRS-backlog related issues regarding Economic Injury Disaster Loans. Additionally, in a separate hearing of the Committee, Sen. Warner questioned IRS National Taxpayer Advocate Erin M. Collins about the backlogs and about the measures being taken to address the situation, and joined colleagues in another letter to Commissioner Rettig urging immediate action to reduce backlogs and improve customer service during the 2022 filing season.

A copy of the letter is available here and below.

Dear Commissioner Rettig:

Thank you for your continued work to eliminate the unprecedented backlog at the Internal Revenue Service (IRS). Since last year, numerous Members of Congress in the House and Senate have sent several letters regarding customer service issues, processing delays, and the outstanding backlog of returns. Several Members of Congress have urged you to provide penalty relief for taxpayers, have continually pressed the agency to pursue maximum overtime options for staff who are working on the backlog and on surge teams, and have asked the agency to deploy additional surge teams and other resources in an effective manner to reduce the backlog. Yet, we are writing again to urge the IRS to extend the suspension of automated collections, continue the pause on automated notices, keep its surge teams in place until hiring challenges and processing backlogs are adequately addressed.

In a Senate Finance Committee Hearing on April 7, 2022, you estimated that the IRS would return to a “healthy state” by the end of 2022 and that the IRS expected to hire 10,000 customer service representatives between this year and next year. Yet, according to the National Taxpayer Advocate (NTA), the paper return backlog has actually increased by 1.3 million from the same point as last year and that the IRS was only able to meet 12 percent of its hiring goals for processing center employees earlier this year. NTA also noted that the IRS has not met its 5,000 employee hiring goal for submission processing positions—falling short by 3,417 employees, and that while historically the IRS has paid refunds from paper returns in four to six weeks, refunds are currently taking six months or longer.

Accordingly, we believe that the IRS must take additional steps to improve customer service issues, decrease processing delays, and work-down the backlog of paper returns and correspondence by continuing the maximum use of overtime and surge teams, as well as the continued suspension of automated notices and collections—which have been critical in reducing pandemic-related tax return and correspondence backlogs. Additionally, the IRS must improve its recruitment and retention efforts to adequately address the backlog and increase levels of taxpayer service.

In order to gauge the extent of hiring and processing challenges still facing the Agency, we ask that you provide answers to the following questions no later than August 19, 2022:

Processing Backlogs:

  1. How do you plan to keep your promise to eliminate the backlog?
  2. What is a “healthy level” of unprocessed tax returns? How does this level align with average carryover levels, prior to the pandemic? Please provide the average carryover level over the ten years prior to FY2020, and the current carryover levels.
  3. How would you quantify a “manageable” carryover level? How does this compare to average carryover levels prior to the pandemic? Please provide a breakdown of average carryover levels for accounts management, submission processing, and returns in suspense.
  4. By how much do you estimate the carryover level will increase following the October 15, 2022 extension filing deadline?
  5. Do you believe your answers to questions 2-4 call your end-of-year estimate for a “healthy” IRS into question?
  6. For this filing season, what is the average refund delivery period? For comparison, please provide the average refund delivery period over the past ten years including the COVID-19 pandemic and excluding the COVID-19 pandemic.
  7. How long will the surge teams continue?  Will they continue through the end of the fiscal or calendar year, or beyond?
  8. What effect does the use of surge teams to process the backlog have on the IRS’ other activities, particularly answering phones?
  9. What steps is the Agency taking to speed up its processing of tax returns? Please specifically note whether the agency prioritizes the processing of returns with refunds.
  10. What is the status of IRS efforts to implement scanning technology, as recommended by the NTA?

Hiring Challenges:

  1. How many contractors is the IRS currently utilizing? How do contractors factor into the IRS’ stated hiring goals for submission processing and accounts management positions?

We appreciate your consideration of these requests and attention to these issues.

Sincerely,

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WASHINGTON – With millions of Americans struggling to get answers from the Internal Revenue Service (IRS), U.S. Sen. Mark R. Warner (D-VA) today continued his push to reduce delays and ensure that Virginians are able to get through the 2022 filing season as smoothly as possible.

In a joint letter to IRS Commissioner Charles Rettig, Sen. Warner and a number of his Senate colleagues today urged the IRS to take immediate action to reduce its massive backlog and improve its customer service during the 2022 tax filing season. Specifically, the lawmakers called on the IRS to consider pursuing maximum overtime options for its staff, expanding its surge teams to address processing and correspondence delays, and seeking fast ways to train additional employees and volunteers.

“As the IRS works to eliminate the current backlog of returns and correspondence, we request you to pursue additional actions to maximize the IRS’ current workforce to address the backlog in order to reduce disruptions this filing season,” wrote the lawmakers to IRS Commissioner Rettig.

“We continue to hear from constituents who are still waiting for their 2020 tax returns, have received confusing notices about overdue payments they already paid, and cannot reach anyone at the IRS for assistance. Many of these problems stem from the millions of unprocessed correspondence items from 2021,” the lawmakers added. “We understand the long-term solution to ensure the IRS can manage its workload and provide timely and high-quality service to taxpayers is additional resources to hire and train employees across several departments and modernize technologies. However, those investments will take time, and taxpayers require more immediate relief, especially with the 2022 filing season already underway.”

Additionally, in a Senate Finance Committee hearing today, Sen. Warner questioned IRS National Taxpayer Advocate Erin M. Collins about the IRS backlogs and about the measures being taken to address the situation.

Specifically, Sen. Warner touched on the possibility of extending the tax filing deadline, asking whether an extension would be beneficial in light of the ongoing backlogs. He also asked whether the IRS is setting appropriate expectations and whether the IRS can and should do more right now to better communicate issues to taxpayers.

A copy of the letter to IRS Commissioner Charles Rettig is available here. High-quality audio and video of the hearing exchange is available here or above.

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WASHINGTON – Today, U.S. Sen. Mark R. Warner (D-VA) participated in a virtual Senate Finance Committee hearing about the effects of the COVID-19 crisis on the Social Security Administration (SSA). On March 17, 2020, the U.S. Social Security Administration closed its field offices in an effort to ensure social distancing and other safety measures. Since then, the administration has seen a number of service delivery challenges, as well as a dramatic decline in disability applications and benefits awarded to at-risk populations. In the hearing, Sen. Warner questioned the SSA’s Deputy Commissioner for Operations about the administration’s plans to reopen field offices as vaccines become more widely available, and asked about its ability to serve vulnerable populations going forward. 

As part of his opening remarks, Sen. Warner highlighted the struggles of one Virginia mom, who reached out to the Senator’s office because she needed to request a copy of her son’s social security card in order to file her taxes, but was unable to do so, due to the severe limitations on in-person appointments. 

“I'm getting inundated with constituents who’ve got really heartbreaking stories. I had a constituent named Marie, who had a young son – literally a one-year-old son – who had his social security number stolen. She didn't know his social security number… so she was told she had to send in all this paperwork, including the original copy of her driver's license, which is just baffling to me, because if she knew that if she sent her driver's license in and she had to still drive to work… she was going to get fined,” said Sen. Warner. “When she finally got a response, she was told, ‘well, you can file an extension on your taxes.’ This is causing some real consternation and I really do hope you will be working within OMB restrictions to get more of these in-person appointments scheduled.”

In the hearing, Sen. Warner acknowledged the restrictions placed on SSA by an Office of Management and Budget (OMB) guidance that can limit agencies from bringing more than 25 percent of personnel back to field offices. Despite this, Sen. Warner highlighted the need for SSA to make more in-person appointments available for more Americans.

Sen. Warner concluded his remarks by emphasizing that SSA must conduct outreach to vulnerable populations to ensure they are made aware of the benefits they qualify for – especially given the past year’s steep decline in applications for Supplemental Security Income benefits.

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